Reference

Legal Terms That Protect Your Account

Every account on kilat62 operates under clear terms — covering how your data is handled, what we can and cannot do, and what you are entitled to ask us.

Account ProtectionData HandlingYour RightsIndonesia Coverage
kilat62 Legal Terms That Protect Your Account
DATA AND SECURITY

How We Handle Your Account Data

Security and transparency around your data are not afterthoughts here. Your account is protected by encrypted storage, and any action that changes your registered details — phone number, linked wallet, withdrawal account — requires OTP verification sent to your registered number. We do not share your personal data with third parties outside of what is needed to process your DANA, OVO, or GoPay transactions. You have the right to request access to the data we hold, ask for corrections, or request deletion subject to our retention obligations under applicable law.

Encrypted Storage

Account data, including your registered wallet details and transaction history, is stored in encrypted form and is not accessible without authentication.

OTP Verification

Any change to your registered phone number, linked wallet, or payout account triggers an OTP step. No change goes through without your confirmation.

Data Requests

You can request a copy of the personal data we hold on your account. Submit the request via support email and we will respond within the legally required window.

Retention Policy

We keep transaction records for the period required by applicable law, then delete them. You can ask what data is held on your account at any time.

REACH OUR TEAM

Contact Us About Legal or Account Matters

If you have a question about these terms, want to request your data, or need to flag a dispute, our support team handles account and legal queries directly. You can reach us through live chat inside your account dashboard, or by email for formal written requests. Responses to data requests are handled within the timeframe set by applicable law.

Live Chat Open your account dashboard and tap the chat icon. Our team handles account and legal questions during staffed hours.
Email Support Send formal data requests or policy questions to our support email. Written responses are provided for all data-related queries.
Account Dashboard Log in to view your transaction history, update contact details, or submit an account query directly from your profile page.

What You Need to Know About Our Terms

These are the questions we get most often about account rules, data, and your rights on kilat62.

Our terms apply where local law in Indonesia permits access to the platform. Eligibility is always subject to your region's regulations, not just these terms.

We store transaction references and amounts for account reconciliation. We do not store your wallet credentials, PIN, or any authentication data from DANA, OVO, or GoPay.

Contact support by email with your registered account details and a data access request. We respond within the timeframe required under applicable law.

Yes. You can request corrections to your stored data at any time. Deletion requests are handled subject to our legal retention obligations for transaction records.

When you close your account, personal data is handled under our retention policy. Transaction records required by law are kept for the mandatory period, then deleted.

We notify you through your registered account before any change to these terms takes effect. You will have time to review before the updated terms apply to your account.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.